Being able to listen to your customer and provide them in their needs, is of the biggest importance for any firm. The big players in CRM systems also recognize the importance of an efficient up to date CRM system. Also for SAX, one of Belgium’s biggest sanitary wholesalers, an efficient CRM system is required. With SAX’s size, a lot of customer- and project data is generated, which is all aggregated in their CRM system. SAX wanted to be able to request and gather information from their CRM system in a more efficient manner, which is where We Connect Data appears.
We Connect Data developed a simple, but yet efficient new platform for processing SAX’s data requests. With the new platform SAX will be able to process new data request faster and easier, helping them to manage their portfolio’s more efficiently.